I searched the Support Knowledge Database and did what you said by removing all proxies and VPN, but I still get this error.
After I contacted Steam support they asked for some information and I gave it to them.
Then they said:
And they gave me the Steam Subscriber agreement URL. I used my Payoneer credit card and I have $4.89 in it.
Per the Steam Subscriber Agreement, we have locked the account permanently. The account will not be reactivated.
I asked them what the fraudulent credit card use was and I gave them a screenshot from my Payoneer account, which proved that my credit card ends in the right number and I had some money in it. They said:
And I asked them: “What will happen to my steam account will it be banned forever for something that I didn’t do?”
Then they closed the ticket and told me that “Further attempts to reopen this ticket will be treated as spam, and closed without response.”
They then banned me forever.
I can’t open another account because I have more than 10 games in my current account and because it is against Steam terms of use to have a second account as far as I know.
So what should I do, should I contact Steam again?
Thank you for helping me.
